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AI concierge
Costa Mágica
A concierge for hospitality: answers to common questions and a queue for requests that require staff.
Works with limitations
- Status
- Works with limitations
- Verified
- 31.07.2026
- Access
- Open scenario available
What is built
Working system
The system handles common guest enquiries, provides information and hands unusual requests to a person.
- Guest WebApp
- Answer library
- Staff request queue
- Telegram workflow
- Human handoff for complex requests
Who it is for
Suitable workflows
HotelsApartmentsConcierge teams
Open the work
Enter the working system
Need a similar workflow for your business?
Describe the process